# ➡️ Getting Started **URL:** https://community.aisler.net/c/knowledge-base/getting-started/108.md [Latest](https://community.aisler.net/latest.md) · [Categories](https://community.aisler.net/categories.md) · [Tags](https://community.aisler.net/tags.md) --- ## [About the ➡️ Getting Started category](https://community.aisler.net/t/about-the-getting-started-category/5011)
**Author:** [@Felix-from-AISLER](https://community.aisler.net/u/Felix-from-AISLER)\ **Replies:** 0\ **Last updated:** [April 16, 2025, 2:08pm UTC](https://community.aisler.net/t/about-the-getting-started-category/5011 "2025-04-16T14:08:50Z")
Need to know how to order PCBs or an Assembly, about our pricing, shipping methods, etc this is the right category --- ## [Clean and Clear Compliance - RoHS/REACH & Made in Europe Documentation](https://community.aisler.net/t/clean-and-clear-compliance-rohs-reach-made-in-europe-documentation/85)
**Author:** [@Sarah-from-AISLER](https://community.aisler.net/u/Sarah-from-AISLER)\ **Replies:** 0\ **Last updated:** [October 13, 2026, 10:00pm UTC](https://community.aisler.net/t/clean-and-clear-compliance-rohs-reach-made-in-europe-documentation/85 "2026-10-13T22:00:00Z")
RoHS2 Compliance & Declaration of Conformity The European Union’s Directive 2011/65/EU – the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment (RoHS2) – is a product level comp… --- ## [Service Status](https://community.aisler.net/t/service-status/399)
**Author:** [@Sarah-from-AISLER](https://community.aisler.net/u/Sarah-from-AISLER)\ **Replies:** 0\ **Last updated:** [September 14, 2026, 9:30am UTC](https://community.aisler.net/t/service-status/399 "2026-09-14T09:30:00Z")
Current Service Status Refer to the following table to get an estimate of the Target Service Level and its current Leadtime in working days. Status Service Service Level Current Comment :white\_check\_mark: 2 Laye… --- ## [Documenting parts](https://community.aisler.net/t/documenting-parts/56)
**Author:** [@Sarah-from-AISLER](https://community.aisler.net/u/Sarah-from-AISLER)\ **Replies:** 0\ **Last updated:** [September 7, 2026, 10:00pm UTC](https://community.aisler.net/t/documenting-parts/56 "2026-09-07T22:00:00Z")
We import the BOM for Amazing Assembly, Simple Supply, and Scalable Series directly from your ODB++ or PCB design files. A component can be documented using their MPN or using Smart Match parameters, this information ha… --- ## [Looking for an AISLER Coupon Code? Here’s how to save on your next project](https://community.aisler.net/t/looking-for-an-aisler-coupon-code-here-s-how-to-save-on-your-next-project/5495)
**Author:** [@Sarah-from-AISLER](https://community.aisler.net/u/Sarah-from-AISLER)\ **Replies:** 0\ **Last updated:** [January 19, 2026, 6:49am UTC](https://community.aisler.net/t/looking-for-an-aisler-coupon-code-here-s-how-to-save-on-your-next-project/5495 "2026-01-19T06:49:48Z")
Let’s be honest: we’ve all been there. You’ve just finished a complex layout, your DRC is clean, and you are ready to order your PCBs. But before hitting that “Order” button, you find yourself scouring the internet for a… --- ## [Shipping Methods](https://community.aisler.net/t/shipping-methods/672)
**Author:** [@Thea](https://community.aisler.net/u/Thea)\ **Replies:** 0\ **Last updated:** [September 25, 2024, 10:00pm UTC](https://community.aisler.net/t/shipping-methods/672 "2024-09-25T22:00:00Z")
Shipping options for your AISLER order You are all excited about your newest project, but wonder which shipping option you should select and how you can order multiple projects at once? In this article, we highlight in d… --- ## [How to create and accept a Quote](https://community.aisler.net/t/how-to-create-and-accept-a-quote/775)
**Author:** [@Thea](https://community.aisler.net/u/Thea)\ **Replies:** 0\ **Last updated:** [March 21, 2024, 11:00pm UTC](https://community.aisler.net/t/how-to-create-and-accept-a-quote/775 "2024-03-21T23:00:00Z")
We offer a simple interface to create and accept quotations for all business customers, no matter if you require a quote before ordering PCBs or need a custom offer for our Amazing Assembly Service. Additionally, you ca… --- ## [Which languages do you speak?](https://community.aisler.net/t/which-languages-do-you-speak/61)
**Author:** [@Thea](https://community.aisler.net/u/Thea)\ **Replies:** 0\ **Last updated:** [December 21, 2021, 11:57am UTC](https://community.aisler.net/t/which-languages-do-you-speak/61 "2021-12-21T11:57:52Z")
We currently offer support in English German Dutch French Spanish Bulgarian With Spanish we sometimes still have to rely on artificial intelligence to help us out, so please forgive us our mistakes. :wink: --- ## [What are your business hours?](https://community.aisler.net/t/what-are-your-business-hours/60)
**Author:** [@Thea](https://community.aisler.net/u/Thea)\ **Replies:** 0\ **Last updated:** [December 21, 2021, 11:57am UTC](https://community.aisler.net/t/what-are-your-business-hours/60 "2021-12-21T11:57:20Z")
Processing of boards: Board uploads are processed 24/7, so you can always ensure your order is processed directly. Contact us: If you want to reach us in person, you can use our contact form, or you can drop us a line a… --- ## [Our Simple Pricing](https://community.aisler.net/t/our-simple-pricing/102)
**Author:** [@Thea](https://community.aisler.net/u/Thea)\ **Replies:** 0\ **Last updated:** [August 27, 2023, 10:00pm UTC](https://community.aisler.net/t/our-simple-pricing/102 "2023-08-27T22:00:00Z")
AISLER is simple manufacturing for your electronics project. We believe pricing should be simple and transparent, too. No hidden fees, just one fixed Job Fee and one variable fee. That’s it. If you just want to briefly g… --- ## [Replace components with parts from our Part Professional Partners](https://community.aisler.net/t/replace-components-with-parts-from-our-part-professional-partners/4656)
**Author:** [@Sarah-from-AISLER](https://community.aisler.net/u/Sarah-from-AISLER)\ **Replies:** 0\ **Last updated:** [January 9, 2025, 4:16pm UTC](https://community.aisler.net/t/replace-components-with-parts-from-our-part-professional-partners/4656 "2025-01-09T16:16:34Z")
Our Part Professional partners offer a wide range of parts, the passive (capacitors, resistors, inductors) and electromechanical (Crystals, Switches, Connectors) components by Würth Elektronik are complemented by the act… --- ## [Which payment methods do you accept?](https://community.aisler.net/t/which-payment-methods-do-you-accept/77)
**Author:** [@Thea](https://community.aisler.net/u/Thea)\ **Replies:** 1\ **Last updated:** [August 11, 2023, 8:44am UTC](https://community.aisler.net/t/which-payment-methods-do-you-accept/77 "2023-08-11T08:44:54Z")
The following payment types are supported: Accepted methods of payment in Europe In Europe we support: Paypal Creditcard iDeal Sofort Überweisung Charge on Account (net-14) SEPA Direct Debit Accepted Methods of payme… --- ## [What is the lead time for production?](https://community.aisler.net/t/what-is-the-lead-time-for-production/59)
**Author:** [@Thea](https://community.aisler.net/u/Thea)\ **Replies:** 2\ **Last updated:** [June 17, 2022, 8:04am UTC](https://community.aisler.net/t/what-is-the-lead-time-for-production/59 "2022-06-17T08:04:38Z")
The production lead time depends on the product. Please refer to our Service status page for details. How do we calculate business days We consider the first business day to be the first full day (from 5:30h to 18h). Th…