Your ordering system for PCBs is not good. I need to easily select different PCBs and add them to my basket. This appears to be impossible!
This is currently not implemented yes.
It is supposed to order one project after the other.
On the second project you can select shipping together with the first one.
1 Like
As @andreas-eet pointed out, we currently support only a checkout for a single PCB since this is how most customers use us. If you want to have tracked or express shipping, you pay only once since are able to select the joined shipping on next order. For business customers, we have SmartQuote: How to create and accept a SmartQuote to speed things up.
Out of curiosity, how many projects do you usually order together?
1 to 3 projects - each project has between 1 to 4 different PCB designs in it.
I guess I don’t fit the “most customers” profile…
I see, that is indeed a bit annoying. I will take this use-case to our internal discussions.
Great thanks very much
Hi!
So I see it has been 3 years after this, and things seem to not have changed at all. I started the process to evaluate you as a supplier, but the request was immediately shut down because of the inability to order more than one PCB at a time.
Can this be fixed within one month, after three years, or do you have an alternate portal where several PCBs can be ordered at once from you without any special procedure, just like with any other supplier? The test order was good enough to kick the process off, but I really cannot move forward without a cart due to compliance.
Thanks!
Sorry to hear that your internal compliance processes keeps you from ordering at us. May I ask what the exact compliance request in the background is? If it is about a single document for clearance of your purchasing department, I suggest using a quotation. Our support will be happy to convert your organization and also enable charge on account for you. If you are based in the EU, please provide us with the tax id to ensure all invoices will be issued properly.
Without business, it is possible to order multiple boards with one shipment at any time. Only caveat: they have to be ordered after each other. On placing the second order, you are then able to select that they should be bundled together. Of course without any additional costs.
Extending the checkout it is still on our roadmap, but I am not able to provide any specifics here.