How do you verify whether an invoice payment was received?

ℹ️ Q & A Help Zone Other Q&A
1

This is my first time ordering from AISLER so I’m still new to the website. I created a quotation for my first order and received an invoice when the PCBs shipped. I am located in the USA and the invoice had some information about how to pay by ACH bank transfer, so that I what I did.

About a week has past now since the payment, yet I do not see any updates apparent on the order/quotation/invoice pages, so I am wondering how I can verify whether my ACH payment arrived to AISLER successfully. Is there another page where that payment history information is displayed?

2

Hey @William1 ,

Currently, there is no way for you to verify in your account whether we have received the payment. I suggest you contact our team. There should be an email address for contacting us on your invoice, but you can also call us, or email support@aisler.net to verify if we received the payment.