Hi,
on the support page in the web fronend there are 8 topics. If you choose one, you’ll get a simple box for choosing your concern. But i always miss one: Others.
Often, the selectable concerns do not fit the problem. Therefore, an additional entry would be: “other concern” with the possibility to be describe the concern.
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thanks for that feature request. While we do understand that there are other inquiries, in order to process support efficiently and in a timely manner, we will not offer a “Other” option. Please post that enquiry in the community forum, that way we can answer it publicly.
Thanks!
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