My recent order had a production error in one of the PCB’s. This error was captured by the smart test and the board was marked as faulty. This process works fine. I do however feel that in case of failed smart tests, Aisler should automatically credit that board to the account (provided the design guidelines were followed). I also feel that the current form for claiming a refund is way too extensive, as Aisler already has all the necessary information based on the smart tests. It would be great if this process can be streamlined.